Returns & Cancellations


Our dedicated staff of member service representatives are available to assist you in the ordering process every step of the way. Call one of our representatives at (855) 556-5283 Monday through Friday 8:00 a.m. to 10:00 p.m. EST.


If you have received your order and it is damaged or defective in any way, please let us know and we will replace it immediately. If you have received your order and feel that the personalization is not accurate to your online preview, we will be glad to replace your order at no additional charge. If you have any other questions please contact us at (855) 556-5283 or send us an email at


We apologize, but we are unable to change or cancel an order online. Please call (855) 556-5283 and speak with a representative for further assistance.

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