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HELP/FAQ's

Is it safe to order computer checks using this web site? Is my credit card information safe?

Yes. We use a Secure Socket Layer (SSL) Secure Socket Layer (SSL) connection on the pages where you record personal and payment information. Look for the lock at the bottom of your browser to indicate a secure connection.

What are the areas of a check that can be personalized?

There are several areas of a check that can be personalized. Areas include routing & transit number, account number, starting check number, custom/stock logo or monogram and the over signature line (OSL). Please see image below for details.

Note:
For security reasons we do not allow changes over the web to the routing number or account number from a previous order. If you need to make a change to these areas either create a new order from our online catalog or call us at (855) 556-5283.

Check Personalization

Why do I have to include a voided check or MICR spec sheet from my bank?

The MICR Line (Magnetic Ink Character Recognition) is the series of numbers and symbols at the bottom of your check. We require a voided check or MICR spec sheet to help protect you from fraud and to make sure your order is processed accurately.

What payment options do I have?

We accept Visa, MasterCard, and AMEX.

Can I order by phone?

If you need any help with your order, or if you want to place your order by phone, call us at (855) 556-5283. We'll be glad to help.

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What is the difference between a Laser/Inkjet Printer and a Continuous printer?

If your printer prints one sheet at a time, it is most likely a Laser or Inkjet printer. If your printer has pin feeds or tractor feeds, use the Continuous option

Who do I call to check on status?

We typically ship your order within 5 - 7 business days upon receipt of all order information, so you will not normally need to check on status. If you provide us your email, we will send you email shipment notification. However you are welcome to call us for any reason at (855) 556-5283.

Shipping

The default shipping method for orders is UPS Ground. Please see the grid below for estimated delivery times.

Personal Checks & Accessories Shipping Method

Shipping Method Estimated Delivery Total
Secure Trackable Express Delivery Secure Trackable Express Delivery
  • Track your checks in transit
  • Tamper-resistant packaging to safeguard your check order
  • Receive all checks together
  • Ensures your shipment arrives even faster!
Estimated delivery 9-11 Business days
$13.45
Secure Trackable
Recommended
RECOMMENDED to ensure your purchase is sufficiently protected.
  • Track your checks in transit
  • Tamper-resistant packaging to safeguard your check order
  • Receive all checks together
Estimated delivery 12-15 business days
$7.75
Standard
Non-Trackable Standard Delivery.
  • Check boxes ship separately
  • Cannot be tracked
Estimated delivery 15-19 Business days
Free
* Secure, Trackable delivery is not available in HI, AK and Puerto Rico. Secure, Trackable Express Delivery is available in contiguous U.S., HI, AK and Puerto Rico. HI and AK Standard Delivery orders may experience slightly longer delivery times. Puerto Rico Standard Delivery orders incur an additional delivery charge of $4.95.

Business & Computer Checks Shipping Method

Shipping Method Estimated Delivery Total
Secure Trackable Express Delivery Business Express Delivery
  • Available for all your business products.
  • Track your products in transit.
  • Order ships overnight after standard production times.
  • Tamper-resistent packaging to safeguard your business order.
Estimated delivery 4-6 Business days
$18.35
Secure Trackable Express DeliveryRecommended Business Expedited Delivery
  • Available for all your business products.
  • Track your products in transit.
  • Order ships second day after standard production times.
  • Tamper-resistent packaging to safeguard your business order.
Estimated delivery 5-7 Business days
$9.40
Standard
Trackable Standard Delivery.
  • Check boxes ship separately
  • Can be tracked
Estimated delivery 7-10 Business days
Free
* Secure, Trackable delivery is not available in HI, AK and Puerto Rico. Secure, Trackable Express Delivery is available in contiguous U.S., HI, AK and Puerto Rico. HI and AK Standard Delivery orders may experience slightly longer delivery times. Puerto Rico Standard Delivery orders incur an additional delivery charge of $4.95.

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Browser Support

The Costco Check Printing web site supports the following browsers:

PC:

Firefox

IE

Chrome

Mozilla Firefox
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Internet Explorer 8
or later
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Chrome
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MacOS

Firefox

Safari

Chrome

Mozilla Firefox
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Safari
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Chrome
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We strongly recommend upgrading to the latest version of any of the above browsers.

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